Effective Date: 9 February 2026
1. Introduction
The Internet Blueprint (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we process personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and the Promotion of Access to Information Act, 2 of 2000 (PAIA).
By using our website and services, you consent to the data practices described in this policy.
2. Information Officer
We have appointed an Information Officer who is responsible for ensuring compliance with POPIA.
- Name: Ndzhaka Mabasa
- Email: info@internetblueprint.co.za
- Physical Address: Johannesburg, South Africa
3. Personal Information We Collect
We collect and process your personal information mainly to contact you for the purpose of understanding your requirements and delivering our services. The type of information we collect includes:
- Contact Details: Name, email address, telephone number.
- Business Details: Company name, VAT number (if applicable), and billing address.
- Technical Data: IP address, browser type, and operating system (via cookies and analytics).
- Usage Data: Information about how you use our website.
4. How We Use Your Information
We will strictly use your personal information for the following purposes:
- To provide our web design and digital services to you.
- To communicate with you regarding your projects, billing, or inquiries.
- To send you marketing communications (if you have opted in).
- To comply with legal obligations, such as tax laws.
5. Disclosure of Information
We may share your information with:
- Service Providers: Third-party vendors who assist with our business operations (e.g., hosting providers, payment gateways, and email automation tools). We ensure these providers act in accordance with POPIA.
- Legal Authorities: If required by law or to protect our rights.
Cross-Border Transfer:
Some of our service providers may be located outside of South Africa (e.g., cloud hosting or software tools). In such cases, we ensure that the recipient is subject to a law, binding corporate rules, or a binding agreement which provides an adequate level of protection effectively upholding principles for reasonable processing of the information that are substantially similar to the conditions for the lawful processing of personal information relating to a data subject who is a natural person and, where applicable, a juristic person.
6. Security of Information
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
7. Your Rights
Under POPIA, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct your personal information.
- Deletion: Request that we destroy or delete your personal information (subject to legal retention requirements).
- Objection: Object to the processing of your personal information.
To exercise any of these rights, please contact our Information Officer at the details provided above.
8. Cookies
Our website uses cookies to improve your user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
9. Complaints
If you believe that we are not processing your personal information in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator.
The Information Regulator (South Africa)
- Website: https://inforegulator.org.za/
- Email (Complaints): POPIAComplaints@inforegulator.org.za
- Email (General Enquiries): enquiries@inforegulator.org.za
Implementation Note:
You should create a PAIA Manual in addition to this policy, as it is often a requirement for South African businesses handling personal data to have one available.